Raise your hand if you’ve ever been here before: The front receptionist calls. Your new hire is waiting in the lobby since 7:30 AM and he doesn’t know where to go because nobody told him. The Receptionist and your new hire are looking at you like you’re a complete D-bag. You have a no choice. You take the blame when it’s really the hiring manager’s fault. So hey, it get’s even worse. You make your way through the halls to the manager’s office and he hasn’t even shown up for work yet and it’s already 10 AM. Again, you have no choice. You make up some lame story for the hiring manager and drop him off at a co-worker’s cube.
Finally, you get back to your cube so you can eat your chewy cold bagel, drink your coffee (that smells like a liquid fart), and catch up on Facebook. But, Hell No! Your phone rings. You answer the call you learn that the new dude doesn’t have a cube. Well, Crap Snacks!
This happens all the time to new hires. No matter what, Recruiters are always to blame. The Hiring Manager is pissed. The New Hire is already got a bad attitude. The Receptionist’s day is ruined and here comes your boss wandering what the hell happened.
Recruiters need to let go. Once a candidate’s accepts, background finished, paperwork is completed, and etc. THEN they are done. it’s HR and the Hiring Manager’s responsibility for orientation, training, cube assignment and etc.
Problem is that recruiters are constantly getting dumped on. And in the end, they have a hard time filling candidates in a timely manner.
Here are three easy steps to get HR and Hiring Managers to take ownership of the FIRST DAY for new hires.
1) Put a calendar invite with detailed instructions on what they need to have done for their new teammate, which includes cube or office assignment.
2) Put an invite on HR calendar so they know who is starting that day.
3) Designate an area that has fresh coffee, water and some things they might want on their first day and let the Receptionist know in advance that is where the new hires can hang out.
What the hell does this have to do with Sourcing you ask? A lot. Recruiters don’t need to deal with a new hire’s first day. They need to be sourcing and calling people. Instead of dude, where’s my cube calls. Really! Recruiters have important things to do like searching for candidates on the Internet and Facebook and stuff.