Okay, hear me out. What if your recruiters used real-time chat to communicate with jobseekers? I know, I know. Recruiters are inundated with applicants, but the candidate experience is at an all-time low, with so many looking and very few receiving any response. What if I told you that the Facebook Chat plugin could solve some of the daily ghosting and ATS blackhole issues applicants experience? Here are the key ways the Facebook Chat plugin can improve the candidate experience and help bridge the gap between applicants and employers:
Providing Personalization: While chatbots have their uses, they can’t match the personalized touch that real-time chat with a recruiter can offer. By engaging in a live chat on your career site, candidates feel valued and understood, making them more enthusiastic about potential opportunities.
Building Trust: Two-way communication with candidates through the Facebook Chat plugin humanizes the recruitment process and builds trust. Candidates appreciate timely updates, and the instant response feature of the chat plugin ensures they receive the information they need promptly.
Guiding Candidates: Real-time chat can be a game-changer when assisting candidates who face obstacles during the application process. Quick help and support keep candidates motivated and reduce their frustrations.
Sharing Company Insights: By chatting with knowledgeable recruiters, candidates can gain valuable insights into your company’s culture, values, benefits, and open roles. This interaction fosters a deeper connection with potential candidates.
Reviewing Chat History: The ability to review chat transcripts provides valuable insights into frequently asked questions and pain points for candidates. This knowledge allows you to refine your recruitment process and improve candidate interactions further.
Qualifying Leads: Engaging interested visitors in live chat enables recruiters to qualify leads based on their needs and interests. This ensures that the suitable candidates are matched with the appropriate opportunities.
People are getting laid off. In today’s challenging job market, jobseekers deserve more than automated “thank you” notifications after applying. Integrating the Facebook Chat plugin on your career site can significantly enhance the candidate experience during the job search process and positively impact your employer brand. Don’t miss the opportunity to set a new standard for candidate engagement. Install the Facebook Chat plugin today and start making a difference.